Eligibility
You must be at least 18 years of age and legally permitted to gamble in your jurisdiction to open a Novibet account. Certain countries and territories are restricted — check the operator's country list before registering.
Account
Each customer may hold one account only. You are responsible for keeping login credentials confidential and for all activity on your account. Notify the operator immediately if you suspect unauthorised access. Accounts inactive for 12 consecutive months may be subject to a dormancy fee as disclosed at signup.
Deposits and withdrawals
Deposits are processed instantly across supported methods. Withdrawals are processed to the original deposit method wherever possible under anti-money-laundering rules. First withdrawal requires successful identity verification. Processing times vary from a few hours (e-wallets) to 3–5 business days (bank transfer).
Bonuses and promotions
All promotional offers are subject to specific terms disclosed at opt-in, including minimum deposit, qualifying odds, wagering requirement, contribution weightings, game exclusions and validity window. Bonus abuse — including opening multiple accounts, using shared devices or coordinating with other accounts to extract bonus value — will result in confiscation of bonus funds and account closure.
User conduct
You agree not to: use the service for money laundering, use bots or automated tools, share your account, collude with other users, submit false information at registration or verification, or attempt to circumvent geographic restrictions using VPNs or proxies.
Liability
The service is provided "as is". To the maximum extent permitted by law, we exclude liability for indirect or consequential loss. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any liability which cannot be excluded under applicable consumer law.
Changes
We may update these terms from time to time. Material changes will be notified by email and via an on-site notice. Continued use of the service after changes take effect constitutes acceptance.
Contact
Terms queries can be raised via our support page. Regulatory complaints can be escalated to the UK Gambling Commission or IBAS (ibas-uk.com) as the operator's approved ADR body.